Our Leadership Oliver Ernst (312) 208-1937 [email protected] Oliver Ernst has dedicated his life to supporting his clients. His passion for finding solutions to complex problems led him straight to the financial services industry, where he has spent the last 15 years tackling complex financial situations. Monitoring one economy is a challenge in itself, but Oliver keeps his eye on the global market, combing through the legal and financial intricacies of world markets so his clients feel confident in their transitions. In order to provide comprehensive services for his clients, Oliver has obtained both his CFP® and APMA™ designations, and he operates on a fee-only basis. He prides himself on taking a holistic view of his clients’ complicated financial situations and providing tailored solutions that prepare their families for financial success. When he’s not helping clients work towards their goals, Oliver spends his time with his wife and three children. The family is extremely passionate about European soccer, and his kids are developing their own talents as athletes. Oliver speaks English and German fluently and is conversational in French and Spanish.In his rare free time, Oliver loves to run, and he has completed several marathons and half marathons. He also dedicates his life to volunteer work, and currently serves on the board of the German International School in Chicago and coaches youth soccer. Pamela Schneider 312-840-8293 [email protected] As head of operations, Pamela leads Alpen Wealth Advisory Group’s efforts in identifying and implementing operational initiatives to enhance client engagement and satisfaction. Pamela first got to know Alpen Wealth Advisory Group as a client where she experienced first-hand the company’s individualized and client-centric approach to financial planning and wealth management. Pamela brings to Alpen Wealth Advisory Group more than 20 years of operations-oriented leadership experience in the insurance and financial services sector, working at the intersection of marketing, operations and technology to build new processes, new products, new services, new channels, new markets and new capabilities. Most recently Pamela was Vice President of the Andean region for The Warranty Group (now part of Assurant), one of the world's premier global providers of warranty solutions and related insurance products and benefits, with operations in more than 35 countries and over US$5 billion in assets. As Vice President, Andean Region, Pamela had full P&L responsibility for Colombia, Peru and Chile, including marketing, sales, business strategy and operations. Based in Chicago and a native of Michigan, Pamela has lived in multiple cities on the east coast of the U.S., in Europe and in Latin America. She speaks fluent Spanish and advanced Portuguese. In her free time, Pamela enjoys running, traveling and snow skiing. She has completed several marathons and half marathons and is currently training for the Chicago Marathon and raising money to support the Juvenile Diabetes Research Foundation (JDRF). Susan Renard (312) 840-8293 [email protected] As head of client services, Susan Renard identifies and implements administrative and communications initiatives to further enhance client service. Susan is dedicated to creating lasting relationships with clients and team members. She joined Alpen Wealth with 15+ years of marketing/service-oriented leadership in the professional services sector, developing messaging, administrative services, and events to create memorable experiences.Most recently Susan was Client Services Director for Frank Advisory Services, Inc., a St. Charles, Illinois firm. She led efforts in servicing client accounts and building client relations through one-to-one interactions, events, workshops and new technology to deepen relationships and loyalty. Susan also worked for 8 years as Associate Managing Director of Marketing at a boutique bank providing financial services to high net worth entrepreneurs and individuals where she was focused on communications, events and brand management.Susan is a Chicago native and has lived in the St. Charles area for over 20 years. In her free time, she enjoys artistic activities including painting and gardening. She is involved in her church and has created lifelong friendships with the School Sisters of St Francis; finding them to be a wealth of knowledge and spiritual encouragement. She spends a portion of her year in Oklahoma to be close to family.